Be polite and friendly to all customers Processing of all payments for customers when paying at the cash office Management of all excel spreadsheets and cash up for the day Ensure cash is always handled correctly as per SOP Ensure normal cheques and special clearance cheques are handled correctly Ensure debit cards and credit cards are handled correctly Do daily cash up in the afternoon with another staff member and submit to Head Office before leaving Make sure that outstanding COD list is clear Ensure invoices are put in number order every day Ensure that all refunds and credit notes have been authorized before processing payment Ensure that all rebates have been authorized before processing payment Handle pro-forma invoices and proof of payment for EFT Ensure cash office is neat, professional and safe; informing relevant persons of necessary repairs / faults Professional conduct & neatly dressed Follow all processes and procedures as indicated Maintain cleanliness and orderliness of cash office Will be required to perform any additional duties as requested by Management while still maintaining segregation of duties Will be required to partake in all relevant stock takes at the Branch
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