Chinese Speaking Key Client Relationship Specialist - Bryanston
Chinese mandarin speaker essential The role : Establishes and nurtures connections with clientele, ensuring their loyalty over extended durations. Cultivates a profound comprehension of an organization's client base and their unique demands. Engages proactively with clients, adeptly resolving issues and proffering innovative solutions to routine challenges they encounter. Proficient in discerning client needs and tailoring bespoke products or services to precisely match their requirements. Qualifications: Degree pref Responsibilities: Cultivate and sustain a portfolio of esteemed clients. Comprehend the requisites and expectations of clients. Endeavour to foster enduring professional bonds with clients, fostering a mutually advantageous environment. Safeguard against client defection to rivals. Formulate remedies for client predicaments and effecting timely implementations. Ensure the punctual delivery of products and services to clients. Serve as a conduit of communication between clients and an organization's personnel. Swiftly addressing customer grievances to uphold trust. Identify high-value clientele and devising strategies for nurturing relationships. Analyze market trends and bolstering sales efforts. Compile and present regular reports to both internal and external stakeholders. Craft enduring strategies for client retention and plotting their implementation. If you have not received any feedback from us within 5 working days please consider your application unsuccessful. By sending your CV along with other additional documents you give consent to HWR to process and retain your personal information for the current opportunity as well as for future opportunities
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