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Claims Manager Insurance (Mozambique) - South Africa

Responsibilities:
  • Claims Processing: Oversee the end-to-end claims process, ensuring accuracy and adherence to timelines.
  • Team Management: Lead and support a team of claims professionals, promoting a collaborative work environment.
  • Compliance: Ensure compliance with company policies, industry regulations, and legal requirements.
  • Customer Relations: Address inquiries and maintain positive relationships with clients, brokers, and stakeholders.
  • Data Analysis: Utilize data and analytics for trend analysis and process improvement.

Qualifications:
  • Bachelor's degree in Business, Insurance, or a related field.
  • Proven experience in insurance claims management.
  • Strong leadership and interpersonal skills.
  • In-depth knowledge of insurance policies and regulations.
  • Analytical and problem-solving abilities.
  • Effective communication and negotiation skills.

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