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Client Care Consultant Roodepoort - Roodepoort

IPS Health & Wellness

IPS Health and Wellness is looking for a proactive and well-spoken Client Care consultant to join our team. You will play an important role in ensuring positive relationships between IPS and its clients. Managing large volumes of incoming calls in a fast, friendly and effective way. Skilfully manage all client queries across various channels, leaving no stone unturned. Identify and assess client needs, striving for unparalleled satisfaction. Offer timely resolutions and ensuring follow-ups. Develop and maintain effective relationships with customers and third parties through open and interactive communication. Bridge the gap between departments, ensuring client concerns meet swift resolution. Update client's profiles meticulously and with precision. Bachelors Degree 1 – 3 years experience Bilingual (English & Afrikaans) Extraordinary interpersonal and communication skills Excellent administration abilities Able to work alone and in a team Salary will be discussed during the interview Monthly monetary incentives; Pension Fund; Accidental Death & Disability Cover; Cancer Cover (female employees). Applicable to permanent employees Apply Now
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