CLOTHING RETAIL STAFF - Johannesburg
Futurelink Global Recruitment
Our client is looking to employ retail staff for their stores. Duties include, but not limited to: Generates sales, including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always up to date, and uses expertise / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps management informed. Ensures individual and store KPIs are met. Continually assesses store's performance and provides feedback to management. Provides a high standard of visual merchandising by ensuring merchandise is attractively displayed – according to company standards and procedures. Ensures wanted merchandise is available. If stock levels are not adequate, informs management. Ensures that shrinkage is kept under control. Leadership roles: Ensures that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors ongoing performance needs and training. Creates a positive environment that results in staff retention. Ensures that all staff adhere to compliance requirements in all areas of operational activity, company policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience.
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