Jobs in Go!

Operations & Service Consultant Cloud DWH (Senior) ESSENTIAL SKILLS REQUIREMENTS: IT Service Management (according to ITIL), 2nd Level Support High Customer Orientation Strong understanding of Problem, Incident and Change processes (PIC) Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing) Flexible communication on multiple support channels (ITSM, Teams, email) Precise and diligent execution of ops processes A technical background in operating and supporting IT Platforms SQL (Queries, DDL, Materialized Views, Tasks, Procedures, Optimization) BitBucket / Git ADVANTAGEOUS SKILLS REQUIREMENTS: Mindset of Continuous Learning (highly complex software stack with changing features) Proactive in Communication Agile, Scrum, Confluence & Jira Background in Software Development and Business Intelligence Understanding any of the following: Python 3.7, boto3, Java Script. Terraform AWS IAM, S3, KMS, VPC Networks, Route53, Glue, SNS, Lambda, Bridgeevent, Cloudwatch, Cloudtrail Working OnCall (Standby) Any Data Portal or Cloud Data Hub Experience QUALIFICATIONS/EXPERIENCE: Relevant IT / Business degree or Equivalent experience Minimum 5 years experience in Development or Operations ROLE AND RESPONSIBILITIES: Supporting Snowflake Use Case Customers Consulting for Use Case Onboarding Monitoring of Data Synchronization jobs (Reconciliation between CDH and Snowflake) Cost Monitoring Reports to Use Cases Further technical implementations like M2M Authentication for applications, data traffic over VPC Integrate Snowflake to Use Case application process within Data Portal (automated Use Case Setup triggered by Data Portal) Documentation Product Depot (Confluence) Documentation YPA Executing standard service requests (service user lifecycle etc.) Compiling of user and operational manuals Organizing and documenting knowledge regarding incidents/customer cases in a knowledge base Enhancing and editing process documentation Ability and willingness to coach and give training to fellow colleagues and users when required Ability to resolve 2nd level incidents within the Data Analytics Platform (could entail basic code changes) Apply online or send CV to thelma.greylinglimpersonnel.com Apply Now

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Jobs in Go!