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Cloud Solutions Specialist - Gauteng, Johannesburg - Johannesburg

The Focus Group

Main Purpose The Cloud Solutions Sales is a solution sales leadership role that is responsible for delivering sustainable new business growth across segments; providing thought-leadership; and driving customer acceleration to cloud across the enterprise sales and marketing teams. The Solution Sales is a great sales coach and leader, has a challenger mentality, is savvy in sales leadership practice, and contributes with vision and flawless execution of solution sales across workloads and solution areas. Key Performance Sales Assist Global & National Account Managers in all company business units to identify, scope, present and sell complex voice and data and OTT solutions. Run customer-facing presentations on company's products, services and propositions. Perform ‘Day in the Life' studies to identify new opportunities Engage and develop C-level and senior management customer contacts in various roles – technical, commercial, operational etc. Provide thought-leadership to customers through regular engagement and workshops. Lead customer discussions with on the technical solution design. Assist Account Managers in assessing cost requirements to compile the commercial proposition. Define proof of concept or trial/pilot programs with key success criteria in agreement with the Account Manager and Customer. Win enterprise customer confidence in personal abilities and the professionalism of company. Documentation and Reporting Document customer requirements in standardized format. Evaluate the customer's technical infrastructure with which solutions will be integrated. Define solution training requirements, build and lead customer ‘train the trainer' programs. Communicate solution benefits with a business case and return on investment Produce presentations as required for customer engagements. Maintain an up to date pipeline of opportunities on [URL Removed] progress towards KPIs. Report monthly on the status, blockers and next steps of top projects. Collaboration Coordinate with internal Product Development Coordinate with external solution suppliers Engage with company's internal departments to confirm that the proposed solution can be delivered and supported. Assess the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements. Training Learn and maintain in-depth knowledge of Company's products, services, solutions, propositions and capability. Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle to the executive suite. Collaborate with the Sales team on sales strategy and optimization. Upskill the Sales community through tight integration customer and team meetings. Typical Outputs High-level solution design Customer presentations Statement of Works/Work Package design Customer demonstrations Trials & Proof of Concept Business cases and financial illustrations Key Decisions: Decides on technical solutions as scoped with customer Decides on appropriate existing partners to be used in development of appropriate solution Accountable for: Accountable for managing a portfolio of opportunities with a specified Total Contract Value. Accountable for Primary technical contact on at least five key accounts. Accountable for Engaging all company business units including Opco's – Hai, ipidi, company & Group. Formal Qualifications Required Relevant 3 year degree Experience At least 3 years pre-sales experience Job Related Knowledge Required Customer obsessed, displaying exemplary customer relationship management, negotiation, and focus on customer needs. Interested in and inquisitive about innovation and technological trends. Ambitious and courageous - focus on helping to win large bids and growing company's lead in the market Singular focus on designing solutions which can be delivered quickly/effectively to the customer, shortening the bid lifecycle. Ability to re-use standard solutions/technologies to reduce costs and improve customer experience. Be easy for customers to deal with, displaying flexibility and pragmatism. Excellence in communicating progress, pro-active in addressing issues, trusting in a virtual team. Knowledge of Microsoft Job Related Skills Required Experience in a telecoms business environment. In-depth knowledge of data communication technologies for fixed, mobile, voice and data. Base skills in consultative selling and influencing; unlocking the opportunity based on customers' business requirements. Financial Acumen (e.g. ROI model generation, understanding of CAPEX/OPEX trade-offs). Team player, strong influence and relationship management. A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy. Strong communication and presentation skills. Decision making skills – ability to balance conflicting interests. Desired Skills: Client Relations Cloud Computing Leadership New Business Development Sales Apply Now

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