Collections Agent - Nelspruit
At In Vision Marketing we are looking for a friendly and highly motivated individual to join our team as a collection agent. In this role, you will play a crucial role in ensuring the timely and successful recovery of outstanding debts from our clients. As a collection agent, you will have the opportunity to make a meaningful impact by providing exceptional customer service and working towards mutually beneficial solutions.ResponsibilitiesContact debtors to negotiate payment plans and resolve outstanding debts in a professional and friendly mannerFollow up on overdue accounts and proactively manage collections activitiesMaintain accurate and updated records of all interactions and collection effortsProvide assistance and support to clients with any payment-related queries or concernsCollaborate with internal stakeholders to coordinate efficient debt recovery processesAnalyze delinquent accounts and identify opportunities for improvement in collection strategiesComply with all applicable legal and regulatory standards in debt collections activitiesRequirementsHigh school diploma or equivalentProven experience in debt collection or related customer service rolesExcellent communication and negotiation skillsStrong problem-solving and decision-making abilitiesProficient in using collection software and other relevant toolsAbility to work independently and within a team environmentDetail-oriented and highly organizedREQUIREMENTSGrade 12/N4 equivalentWilling to travelWilling to relocateGood communication and interpersonal skillsPunctualityTeam workAbility to work under pressureEntrepreneurial spiritSelf-drivenStudent mentality https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU2OTg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ&jid1793745&xid1320_56987
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