Jobs in Go!

The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies Grade 12 6 - 12 months experience in collections Strong negotiation skills Excellent communication skills Knowledge of NCA requirements pertaining to collections and credit control Understanding of the life-cycle of an account and the collection process Effectively fielding calls from arrears customers to collect on overdue installments for all lending products. Efficiently processing customer refunds, processing and reviewing account adjustments Resolving client discrepancies and short payments Accurately updating customers' personal, employment and contact information to maintain their details Effectively rehabilitating customers through excellent customer service standards Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved. Apply Now

---

Want to do another search?

Jobs in Go!