Commercial and Property Claims Specialist - Johannesburg
Education:
BCom or any other relevant tertiary qualification (a statistical degree would be advantageous)
Skills/Experience required:
At least 2 - 4 years of experience in a similar role
FAIS Representative (RE5) compliance would be advantageous
Insurance experience
Well-spoken and articulate individual
Excellent command of the English language (written and verbal)
Must be comfortable with arithmetic and Excel reporting
Meticulous attention to detail and must be able to work under pressure
Motivated and energetic, with a desire to learn and grow in the insurance industry
Duties Claims Administration:
Reports directly to the Claims and Legal Director
Assist and administer with the companies claims process: Receive claim notifications
Ensure all required claim information is provided
Register claim on system, with reference to policy documentation
Upload all claims documents and correspondence to the system
Assist with following up on claims-related queries with brokers/loss adjusters/attorneys
Assist with inputting claim reserves and reporting large loss reserves to the CEO
Assist with claim/invoice payments
Load payments on the system and online banking
Ensure claims statuses are up to date and close off claims that are not active
Assist with and attend claims meetings, held twice a month with the CEO and underwriters
Underwriting Administration:
Reports directly into the Financial Manager Receiving and managing transmittal sheets, placing slips and premises locations in preparation for underwriters
Capturing of policies onto the system
Managing policy endorsements and loading onto the system
Capturing Noting of interest onto the system
Assist with the policy pipeline for preparing underwriters for upcoming renewal months
Assisting with the management of premises GPS coordinates and its updating onto the system
Assisting with the management of accumulations
Receive submissions from brokers for underwriting and assist with survey and compliance reports
Liaising with brokers regarding policy renewals and assisting with follow-ups
Assist with the evaluation of risk in aligning with reinsurance parameters
Diarising impairment notifications and following up on completion dates
Managing policy documentation on the system
Data and Analytics:
Reports directly to the Financial Manager Receiving and managing transmittal sheets, placing slips and premises locations in preparation for underwriters
Capturing of policies onto the system
Managing policy endorsements and loading onto the system
Capturing Noting of interest onto the system
Assist with the policy pipeline for preparing underwriters for upcoming renewal months
Liaising with the policy administration system provider in the development and resolving of issues
Assist with pricing initiative
Finance Administration:
Reports directly to the Financial Manager Assist with creating a database for Financial Management purposes
Assist with creating procedure manuals
Assist in receipting of premium on Grail and credit control
Assist in maintaining company secretarial requirements for the Company Secretary
Assist in periodic audits of underwriting and claims underwriting processes
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