Commercial Lines Underwriter - Port Elizabeth
Please read job description and requirements before applyingGeneral Purpose of the position This is a combined sales and service position, whose primary function is to provide quality service to clients and to cross-sell within the existing book of business. The Commercial Lines Underwriter will be the day-to-day liaison between insurance companies and their designated accounts. The Commercial Lines Underwriter must have experience in commercial lines insurance. Daily servicing of clients will include but is not limited to: Addressing various coverage issuesContract and Exposure analysisAll endorsement activity & Problem SolvingRoutine coverage questionsAccount renewal control in combination with the marketing staffGeneral Client Management: Build and maintain constructive and effective relationships with clients by meeting and exceeding expectationsProvide consistent, accurate, timely and pertinent communication to clients through “constant touch”, phone calls, e-mails etc.Respond to client inquiries/issues within the established timelinesResolve/assist with any service or claims queriesAssist the marketing staff in the compilation of insurance portfolios for clientsAssist clients in making appropriate coverage changes; make each contact a marketing opportunityInform and educate clients about coverage, exclusions and exposures; document electronic files accordinglyAssist clients by helping to devise means to mitigate risks e.g. additional security measuresUpdate Growth Charts after the completion of all/any financial transactions Renewals: On receipt of the monthly renewal list from their Team Leader, assist the Account Executive to market, negotiate, prepare and analyse alternative renewal optionsWhere applicable, on receipt of complete renewal instructions from the Account Executive proceed with the renewal processWhere the Account Executive indicates they do not require involvement, undertake the renewal procedure according to company standards and requirementsDevelop written and electronic renewal material as appropriate Minimum Requirements: Matric Certificate RE5 QualificationRelevant Insurance qualification (min NQF Level 5, 120 credits)Computer skills and knowledge (Word, Excel, Outlook, Internet)3 or more years’ experience in Commercial Lines UnderwritingClass of Business: Short Term Commercial Lines (where applicable)Relevant Product Specific Training (where applicable)Proven track record of continuous professional development (CPD) hours achieved within the current cycle.In depth knowledge of insurance coverage’s and the ability to communicate this clearly to clients and insurersFully Bilingual in English and Afrikaans (Non Negotiable)Email CV to recruitmentfeconsulting.co.zaSubject: REF: FE011
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