Jobs in Go!

We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support services. We are looking for a Communication Specialist Position. As a Communication Specialist, you will capture confidential information pertaining to workplace concerns and violations via inbound calls that enable our client's customers around the world to gain insight on how they can improve their work environments while minimizing their organizational risk. Required Qualifications Able to speak fluent English with a neutral accent. Matric (Maths and Maths literacy is compulsory) Computer literate and be able to type at least 35 wpm, without errors. Clear criminal record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional Skills Required Able to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail. Outstanding customer service skills with strong customer and results orientation Experience using MS Office and the ability to easily navigate proprietary software applications. Minimum typing speed of 35 WPM An openness to change with the ability to adapt to evolving business needs. Excellent verbal and written communication skills and a commitment to collaborate with people effectively at all levels and across diverse cultures. R8500.00 to be reviewed after 6 months. Apply Now

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Jobs in Go!