Community Manager- Social Worker - South Africa
Auria Senior Living
The Community Manager(Social Worker) acts as the link between employees, residents and families. ”. The manager plays a supportive role among independent residents, their families/relatives and health care professionals to assist residents in living their best quality of life, create meaningful opportunities for engagement and to monitor changes in residents. Drive a culture of purpose and wellbeing for all residents within the Independent Living Community through: Resident Assessments Participate in the admission process of new residents by performing a psychosocial assessment to determine the level of care required and to assess whether specific services such as counselling or psychiatric interventions are needed Completes regular six month wellbeing resident assessments (check-ins) and any assessments of those requiring psychosocial reassessment as their care needs change Participation in the multi-disciplinary meetings (MDT) to ensure the best care and engagement outcome for each resident. Communication Regularly provides information, advice and support to residents' families by communicating and providing them with updates regarding progress, any health and general care concerns if necessary Completes resident information, psycho-social interactions, activity attendance etc on system used in community Attendance of meetings as required with General Manager, Care and Wellness Manager and other members of the team Effectively handles disagreements and conflicts arising between staff and residents, or amongst residents Monthly reports submitted on all interventions and learnings Design and management of Wellness / Activity Programme Creation, implementation and facilitation of a monthly activity program for independent residents Ensures the variety and quality of wellness activities that are purposeful and focused on actively promoting a residents' independence, emotional, social, physical, and spiritual needs Marketing and facilitation of all activities to residents Monthly assessment of efficacy of programme by monitoring attendance, resident feedback and surveys Relationship Management Mutually beneficial relationships are built with all stakeholders (e.g. community, allied professionals, service providers etc) Resident Surveys: Development and roll-out of action plans from survey results to improve residents' enjoyment of life within the community Provide advocacy for residents to ensure their rights are protected. Financial Management Ensure effective financial management by efficient of planning of activity costs Control and efficient use of supplies, consumables, and equipment Compile annual budget in line with services and activities planned Degree in Social Work Valid registration with SACSSP. At least five years practical experience Previous experience in Geriatric care would be an advantage Computer Literate - Proficient in Office 365 and Windows Valid driver's licence
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