Community Sales Manager (Pretoria) - South Africa
Role Duties and Responsibilities: In this role, you'll oversee the centre's day-to-day activities, implementing strategies to boost sales and enhance the overall customer experience. Motivating your team to create an exceptional working environment will be crucial in ensuring customer satisfaction and loyalty. Conduct an informal team meeting over coffee each morning to plan and prepare for the day. Monitor reception for member and meeting room guest arrivals, providing a warm welcome and assistance with set-up. Engage with new members to understand their business needs and explore potential networking opportunities. Coordinate move-in details for large companies taking up space in the centre. Assist potential members interested in coworking memberships, offering tours and explaining benefits. Host monthly operations meetings for Community Sales Managers, collaborating with the Regional Operations Manager. Conduct a final walk-around at the end of the day, speaking with members and ensuring their satisfaction. Role Experience and Qualifications: A good communicator, used to dealing with customers - ideally in the hospitality or events industry Must have a License and Own Car Operations and Sales Background is essential Confident, approachable and able to build strong relationships with customers A great manager, who leads by example and knows how to motivate and inspire a team Comfortable taking ownership of issues and finding effective solutions. Positive, enthusiastic, and adaptable to fast-changing situations. Confident using MS Office and other basic IT packages
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