Condeco Technical Team Leader - Johannesburg
Our client has an opportunity available for a Condeco Technical Team Leader based in Johannesburg. Requirements: Nation Diploma in Information Technology or related. Bachelor’s degree in Information Technology. Matric Valid South African driver’s license. MCITP Knowledge of OHS act and ISO 9001 quality management systems. 3 years in a call centre or helpdesk environment. Experience with booking systems- Condeco would be advantageous. Familiar with VOIP, Avaya Telephony, Technical, organizational and planning. Competencies: DNS DHCP Lan and Wan Firewall Technology equipment VPN Raid A and N Responsibilities: Ensure that the business application is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Complete Daily Systems health checks on Condeco Application and Database servers to ensure that the resources are running at an acceptable rate. Responsible and accountable for all technical support to the client relating to Condeco services and products. Support and manage: Hardware and software health checks. Upgrades, fixes and new releases. Ensure the client follows proper change management procedures. Assist with Condeco training when required.
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