Consultant Retail Montague Gardens - Cape Town City Centre
Rectron LTD
The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range. Work with allocated dealer base that is assigned. • Grow this database on a monthly basis in line with target given. • Achieve GP target on set Database • Achieve target spend across customer breadth given. • Assisting all customers with queries, quotes and orders. • Managing dealer base to ensure customers are up to date with specials and promotions • Informing the database of new content uploaded on the reseller portal where relevant • Build good relationships with your clients • Escalate problematic issues to the Sales or Product Managers timeously • Selling key components as required by management or PM • Complete all allocated Product training as necessary • Send all orders timeously through to order processing • Manage Database of Credit availability and highlight problems to accounts department. • Assist with other job-related duties as and when required • General admin and upkeep of database • General update and maintenance of all admin and filing • Represent Rectron at trade exhibitions, events and demonstrations. • Attend product training programmes and study and know the relevant product range. • Attend product related and sales events when requested Experience (experience required for the job) Minimum of 3 - 5 years' experience in the IT sales environment or Distribution environment handling retail accounts Exceptional customer service experience. Computer Literate Education/Qualification Matric or higher education Skills & Competencies Strong customer relationships Good communication & Listening Skills Telephone Etiquette Motivated by additional sales Ability to work under pressure Well disciplined' individual
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