Consultant Sql Durban - eThekwini
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Introduction: The Support Specialist will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedures and with improving release and operations procedures. Main Tasks and Responsibilities include: Provide 2nd line application technical support on all Retail and Warehouse application s on SQL databases. Troubleshooting and resolving incidents. Ensure that software releases deployed into the production environment follow documented IT procedures. Work with support teams to improve software deployment techniques and procedures. Escalate and manage incidents with software vendors if required. Updating internal knowledge base and documentation. Work with business departments to continuously drive application architecture and configuration improvement. After hours standby and support based on rotating schedule. 5 years support experience in Retail, Warehousing, Back-Office Systems / ERP environments. Advance SQL knowledge and experience. Warehousing Management System experience. Interested: Must meet minimum requirements. Passionate about excellent customer service delivery. Self-managed. Excellent organising skills with the ability to work within pressurised environment.
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