Responsibilities: Knowledge of customer needs and ability to provide solutionsAnalyse sources of service failures, identify probable route causes and recommend solutions Qualifications: MatricDegree or similar qualification and/or experienceStrong communication skillsMinimum 5 - 7 years’ experience in customer services https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjE2MDEyMjA1P3NvdXJjZT1ndW10cmVl&jid948491&xid1216012205
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