Contract Manager Port Elizabeth - Port Elizabeth
Bidvest Protea Coin Ltd
Recruit, select, train, assign, schedule, coach, counsel and discipline employees; Communicate job expectations; planning, monitoring, appraising and reviewing job contributions; Plan and review compensation actions; enforcing policies and procedures; Firearm Competency – Business Standard Report writing skills with excellent written & communication skills A working knowledge of MS Office Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends; Develop operations systems by determining product handling and storage requirements, develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping; Analyse process workflow, employee and space requirements and equipment layout; implement changes; Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations; Update job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks, participating in professional organizations; Accomplish operations and organization mission by completing related results as needed; Meet or exceed operations labour budget expectations; Manage staff levels, wages, hours, contract labour to revenues; Responsible for all department operational supervisors, with review/approval responsibility for all operations employees; Run a safe, injury/accident free workplace; Manage relationships with key operations vendors; Review and approve all operational invoices and ensure they are submitted for payment; Serve as primary point of contact when there are customer operational issues related to equipment quality, customer service, or accidents and mishaps on-site; Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints; Work closely with management team to set and/or implement policies, procedures and systems and to follow through with implementation; Communicate all operating policies and/or issues at department meetings Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations Grade 12 or equivalent qualification - supporting management qualification an advantage; Minimum 5 years management experience PSIRA grade A; Sound Financial management Relevant experience in the field or in a related area; Ability to perform a variety of tasks; A wide degree of creativity and latitude is expected; Conflict Management skill; Business Negotiation skill; Organization skill; Decision-Making skill; People Management skill; Market Related
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