Credit Controller City of Johannesburg Metropolitan Municipality - South Africa
Southern African Music Right Organisation
The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and evaluate information needed to collect maximum outstanding accounts efficiently, resolving any discrepancies and to prevent bad debt. The ideal candidates will be someone who has successfully completed Grade 12 with minimum of 1 years' accounts receivables experience. A Credit Management 3 qualification from the Institute of Credit Management would be an advantage. Debt collection Debtor's reporting Banking Collection Query Resolution Customer Service At least 1 years' accounts receivables experience Matric Credit Management 3 Ability to interpret age analysis, contractual terms and condition in order to outline a collection strategy Exceptional communication skills and a strong working knowledge of the English language (oral & written). Ability to meet tight deadlines and work under pressure Good interpersonal skills Inbound and outbound call centre experience or Telephone collection Intermediate PC and keyboard skills, including working knowledge of Word, Excel Customer service orientation Ability Deal with difficult clients Team player Numerical ability Action and results orientated Negotiation skills Tenacity Time management skills
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