Requirements:Matric plus a relevant customer service, commercial or technical qualification.
3+ years experience in customer service/e-commerce or online product support.
Customer support experience working with electrical components or anything related to: mechatronics, iOT, science or electronics.
Good communications skills in standard English.
SAP experience is essential.
Experience in assisting customers with online search and browse for product selection and online transacting.
Ability to interpret technical information/specifications correctly.
Accurate data capturing.
Excellent attention to detail.
Flexibility to changing situations.
Mathematical capability and ability to work with financial calculations.
Positive attitude.
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