Customer Liaison Montague Gardens - Cape Town City Centre
Time Personnel
Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio of clients? Our national client in the packaging industry requires a dynamic individual who will serve as the primary point of contact for their customers, ensuring their needs are met efficiently and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams, and providing outstanding support to our sales representatives. Working Hours: 07.30 - 17.00 Monday to Friday. REQUIREMENTS: Matric and minimum three years admin, data order processing experience Ability to liaise confidently with clients telephonically in a fast-paced environment Excellent attention to detail Ability to build solid client relationships Computer literate Hours: 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of orders and sending for payment Receiving and actioning orders via email Processing customer orders and back orders daily Increasing customer spend by discussing specials and promoting new product lines Liaising with internal departments with queries on orders Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated if they are waiting for arrival of stock items Assisting with client enquiries or complaints Assisting with any additional projects or requirements within the department Salary: R10 000 negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below. Follow us on Facebook Follow us on LinkedIn Visit our Website plus CTC negotiable dependent on experience
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