Customer Service Consultant Midrand - Midrand
Sabenza IT Recruitment
Are you passionate about delivering top-notch customer experiences? Do you thrive in a dynamic and fast-paced environment? Look no further Out client is seeking a talented Customer Service Consultant to join their exceptional team. Customer complaint and query handling and Customer case management. Building and maintaining relationships with the dealer network. Ensuring correct escalation process internally and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working experience within the Motor Industry Minimum of 2 years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment
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