CUSTOMER SERVICE CONSULTANT : US - Randburg
Customer Service Consultant Randburg Seasonal USA Campaign Night Shift We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required to assist clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within Americas sunny season, for 6 months. If you have worked with clients from America before, and are confident in delivering exceptional service to the international market Apply Now Key responsibilities: Attend to inbound calls in a professional and timely manner Build rapport with the client, and ensure every experience is exceptional Think on your feet to provide solutions to challenges faced by the client You will be conversing in voice, email and chat. Therefore, professionalism is to be maintained through all channels Ability to accurately assess customer needs and potential, identify and deal with objections Be comfortable and confident in your approach to clients Minimum Requirements: Must have worked night shift before Must have worked with American clients MS Office literate Excellent communication both verbal and written We will only consider applications from candidates who have worked on a USA campaign before.
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