Customer Service Representative / Receptionist - KwaZulu-Natal - KwaZulu-Natal
Stratogo
Our client based in Phoenix Industrial Park, a specialist in the Stationery Manufacturers & Distributors industry Role: Receptionist / CSR Location: Phoenix Industrial Park, Durban SA Requirements: Matric Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Excellent Customer Service support Role & Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Perform other administrative duties , when required. Desired Skills: Customer services Strong attention to detail Deadline driven
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