Customer Service UK Utilities - South Africa
Role: Debt Collecting (UK Utilities) Please apply to - melanieabcworldwide.com Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery. Brief Job Description Call handling, customer support and service deliveryCollections – great negotiating skillsExcellent communication skills both verbally and writtenComputer literacy – update systems accurately with relevant informationClient resolution skills – able to resolve client queries timeously Competencies & Skills Grade 12Minimum of 6 months experience as a debt collections/customer service agent/ sales experienceMust be available to work rotational shifts, weekends, and public holidays in line with client requirementsClear Credit and criminal record check Remuneration Basic Salary, Medical aid contribution, contribution towards Provident FundIncentives based on performance https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDg4NzMxMzI0P3NvdXJjZT1ndW10cmVl&jid1328343&xid2488731324
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