Customer Services Co-ordinator Vacancy at Nampak - South Africa
Customer Services Co-ordinator Reports to (Job Title) Supply Chain Manager Location Corrugated Northdene – Durban, South Africa (Primary) Job Description Manage customer orders to ensure lowest cost in Inbound and Outbound Distribution Manage capacity resources to optimize lead times to customers Optimize regional capacity resources at lowest cost of transfer Proactive order tracking and follow up to ensure consistent due date delivery and OTIF Generate product costing, price updates and quotations for the Sales department Handle customer queries and order conflict Manage stock replenishment cycles (recipes) and stock levels Reconcile and Invoice consignment stock Manage reservation cycles (recipes) for MTOP clients Manage reporting for areas of responsibility Be a sales Data custodian Manage “Bought in” FG Suppliers Ice Berg Management; Deal with inventory challenges, i.e., ageing stock, left over stock, part pallets etc. Capacity reservation/book order Job Requirements A Matric Certificate A tertiary qualification in Sales or Marketing Minimum 3-5 years hands on experience in Customer Services, Call Centre Experience in a Corrugated Board Manufacturing environment will be an added advantage MS Office, CPMS and JDE experience will be an added advantage Good communication skills Inter-personal and team interaction skills Good negotiation skills Ability to think analytically Ability to work under pressure with minimal guidance How to Apply Click here to apply online Closing Date 21/11/2014 Date Needed By 1/1/2015
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