Debt Collection Agent Umhlanga - Umhlanga Rocks
Nutun
We are urgently seeking experienced Collections Agents. This is a full-time on-site role located in Umhlanga for an Experienced Debt Collection Agent . As a Debt Collection Agent, you will need to be assertive and persuasive, and have excellent negotiation skills. You will be responsible for collecting outstanding debts from clients, establishing payment plans, and handling non-routine and complex situations, whilst maintaining high standards of professionalism and customer service. Duties may also include querying accounts, organising debtor files and documents, following up with legal advisors, etc. Desired Experience & Qualification Proven experience as a Debt Collection Agent Knowledge of legal guidelines for debt collection Excellent communication skills, both written and verbal Ability to negotiate tactfully and effectively with customers at all levels Good organizational and critical thinking skills Strong work ethic and able to work well under pressure Matric certificate
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