DEBTORS CLERK Qualifications and experience: 2 to 3 years experience in a debtors role Intermediate to advanced Pastel knowledge Advanced Excel knowledge Proficient in MS Office Strong computer literacy Key performance areas: Debt collections Contact customers regarding account status and timeous payment Update notes on customer behaviour Query resolution for prompt payment Recon accounts on monies received for correct allocation Establish and maintain good customer relationship Mail statements as customers request Account maintenance Place Debtors on credit hold / remove Debtors of credit hold as per area of responsibility. month end statements and Debtors statements Behavioral competencies: Good communication skills Good interpersonal skills Good problem-solving skills Good team player Self-motivated Meticulous attention to detail
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