Qualifications & Experience:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field would be advantageous.
- Minimum of 3 years’ experience in Medical industry debtors
- Advanced computer literacy skills including Ms Excel.
- Significant experience in a debt management or credit control leadership role, with a proven track record of managing large teams and overseeing substantial client portfolios, preferably in the retail or similar sector.
Key Responsibilities:
- Team Leadership: Direct and manage a large team of employees within the debtor's department, fostering a culture of excellence, efficiency, and continuous improvement.
- Performance Management: Conduct high-level reviews of Debtors' performance and KPIs across all stores, identifying trends, issues, and opportunities for improvement to ensure optimal financial health and customer satisfaction.
- Sales and Relationship Management: Drive new sales opportunities while managing existing client relationships. Provide regular, detailed feedback on performance to various stakeholders, including store managers and corporate leadership.
- Innovation and Process Improvement: Champion the drive for automation and the introduction of new processes within the debtor's function, aiming to streamline operations, reduce manual effort, and enhance accuracy and efficiency.
- Client Onboarding and Liaison: Oversee the smooth integration of new client take-on and act as a key liaison between stores and relevant departments, ensuring seamless operations and high levels of service delivery.
- Reporting: Deliver comprehensive reports to the Directors on the financial performance and operational efficiency of the debtor's portfolio, highlighting achievements and outlining strategies for addressing potential challenges.
Key Competencies:
- Strong analytical skills with the ability to review and interpret financial data to drive decision-making.
- Exceptional interpersonal and communication skills, with a talent for building and maintaining relationships with clients, team members, and stakeholders at all levels.
- Demonstrated ability to drive sales and business growth through effective debtor management and client engagement strategies.
- Solid experience in implementing process improvements and technological solutions to enhance operational efficiency and financial performance.
- Adept at managing multiple priorities in a fast-paced environment, with the resilience to adapt to changing business needs.
- Perform well under pressure.
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