Designer: Client Experience - Capitec Bank Holdings - South Africa

Apply by: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what life at Capitec is all about and complete a short assessment, please click here Once you have completed the above finalize your application by clicking apply below. Purpose Statement To apply industry knowledge and creative problem solving to pioneer the creation of seamless, user-centric digital experiences, ensuring alignment with our brand ethos and driving impactful results. Experience Essential Experience: 2 - 5 years' experience in User Experience design. Experience in multiple projects from beginning to end. Proven experience in conducting user research, interviews, surveys and usability studies, and translating findings into UX requirements. Experience in applying user research and other tools to defend designs. Ideal: Experience in the financial sector would be advantageous. Creative background to support UX methodologies would be advantageous. Experience in interpreting data and working with analytics would be advantageous. Proficiency in Figma. Qualifications (Minimum) A relevant tertiary qualification in Design Grade 12 National Certificate / Vocational Qualifications (Ideal or Preferred) Knowledge Detailed knowledge in: Passion for psychology, anthropology, and/or behavioural science (as it pertains to CX/UX principles). Passion for analytics and data. Passionate problem solver. Additional (Ideal): Completed courses in UX / UI. Certificate of qualification in UX Design or related field. Knowledge of psychology as it pertains to CX/UX behaviours and principles. CUA or similar qualifications or certifications. Skills Communications Skills Interpersonal & Relationship management Skills Problem solving skills Attention to Detail Conditions of Employment Clear criminal and credit record Contactable via own mobile phone Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. Apply Now

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Designer: Client Experience - South Africa

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