Detection Manager - Johannesburg
Nedbank
Requisition Details & Talent Acquisition Contact REQ 132888- Tshego Semenya Location: Johannesburg Closing date: 28 March 2024 Cluster Group Risk Career Stream Operations Leadership Pipeline Manage Others Position Detection Manager Job Purpose To lead and manage the unit/s by ensuring relevant processes are administered and meet business requirements. Job Responsibilities Create a culture of continuous improvement by identifying opportunities and/or implementing enhancements to processes, procedures and/or systems. Ensure projects are implemented and delivered by collaborating whilst adhering to governance practices. Meet reporting requirements by compiling and contributing to reports. Make and implement informed business decisions by analysing operational/business reports. Optimise productivity by implementing capacity management principles. Ensure business continuity by drafting, updating and testing Business Continuity Plans (BCP's). Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required. Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs. Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc). Address issues raised in culture surveys by participating in the development and implementation of action plans. Create a client service culture through various required interventions. Support and encourage staff to participate and support corporate responsibility initiative. Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement. Encourage team to generate innovative ideas and share knowledge. Develop and implement fraud prevention strategies to detect and prevent fraudulent activities. Analyse data to identify potential fraud trends and patterns. Monitor and investigate suspicious transactions and activities to identify potential fraud risks. Collaborate with cross-functional teams to develop and implement fraud prevention measures. Conduct regular fraud risk assessments and provide recommendations for improvement. Stay up-to-date on the latest fraud detection technologies and tools. Prepare and present reports on fraud detection and prevention efforts to senior management. Minimum Experience Level 4 - 6 years related experience (finance, credit, business management, administration, project management) Extensive knowledge and experience in card and digital Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Preferred Qualification Degree or diploma in related area (finance, credit, business management, administration, project management) Technical / Professional Knowledge Banking knowledge Business Acumen Data analysis Governance, Risk and Controls Industry trends Principles of financial management Principles of project management Relevant regulatory knowledge Relevant software and systems knowledge Decision-making process Disclaimer Preference will be given to candidates from the underrepresented groups Please contact the Nedbank Recruiting Team at 27 860 555 566 Please contact the Nedbank Recruiting Team at 27 860 555 566 If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.
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