Jobs in Go!

The main purpose of the role is to Execute and manage dialer strategy for defined verticals/multiple teams to ensure campaigns are penetrated optimally to meet new vertical strategy and client scorecard parameters. Ensure individual attainment of minimum (defined) dialer performance contribution to required vertical and/or principal portfolio/s Key responsibilities:Dialer SystemsNoble UniversityDaily performance MetricsConnects, RPC, Penetration, Spin rates.Telephone and Media CostCall, SMS, Email, WhatsApp, AVMEnhancementsCall StrategyMedia StrategyLead QualityDaily ReportingBest time to call, best number to call, Account and Telephone number frequency, Recycle rulesAutomation of systemsAutomation of campaign building from CRM into DiallerMaintaining of the PBXOutbound CLI maintenanceCreating of IVR and call flow process.Dialler setup and integration with CRM https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjcxNDA2MDM0P3NvdXJjZT1ndW10cmVl&jid1301605&xid4271406034 Apply Now

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Jobs in Go!