Dispatch Coordinator - Cape Town City Centre
Duties & Responsibilities:
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- Organise and communicate with the bulk and local outsource deliveries.
- Communicate with customers regarding orders, late deliveries, and ETAs.
- Ensure that the documentation for transportation and deliveries are complete and filed.
- Handling of customer queries.
- Contact customers with the roadmap, directions and contact details.
- Preparation of waybills for bulk and local outsource deliveries.
- Assist customers with collections and deliveries.
- Check the stock to assist the pickers and escalate any discrepancies to management.
- Organise with customers for the transportation of returns and credits.
- Support with the picking, packing and stock counts when required.
- Take part in HSE activities, housekeeping, and reporting.
- Matric certificate.
- 3+ years in a similar role.
- Must have good communication skills in English and Afrikaans.
- Valid forklift license and experience driving a forklift.
- Drivers license.
- Computer literate and proficient on ERP systems.
- SAP experience.
- Ability to work independently and within a team.
- Problem solving and organizational skills.
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