A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Dispatch Manager in KwaZulu-Natal.
To supply stores with timeous deliveries (OTIF) on a daily basis
- Minimum Gr 12. or equivalent NQF4 qualification
- Computer literate (MS Office).
- Bcom Logistics/Supply chain Degree advantageous.
- 1 year or more of Dispatching experience in DC environment.
- Must be familiar with Warehouse Management Systems (WMS) and receiving processes.
- Own transport and Valid Driver’s License advantageous
OUTBOUND
- Ensure that staff complement is as per Client recommendation and schedule;
- Ensure that the daily schedule is agreed with Client Planning department;
- Plan daily deliveries and forecast on number of plans to be delivered on the day;
- Ensure OTIF is met on a daily basis;
- Mitigate risks in the department;
- Ensure “bag†control is adhered to;
- Ensure daily, weekly and monthly reports to be compiled;
- Ensure there is ongoing communication with Client Planning and Transport department;
PROCESS
- Plan and Manage carry over plans for the day;
- Manage “Bags†to transport timeously and complete control sheet;
- Liaise with Ops on the floor status at the start of the shift, during day and end of shift;
- Ensure that consolidation and wrapping process is adhered to;
- Ensure loading process is adhered to as per SOP;
- Ensure Strapping/and Outbound training is completed and signed off;
- Deal with residue when loading plan is completed;
- Liaise with transport Shunter staff on trailer availability per door;
- Manage productivity to maintain 4 deliveries, per Despatcher per shift;
- Manage staging lanes in order to minimize risk of product and financial implications.
FINANCE
- Manage XMQIR to below R700000 per day;
- Check Daily report on Scanned Left – Behind product and deal with it timeously; and include on a new plan;
- Manage damages in the department;
- Ensure that strapping and wrapping process is adhered to at all time to minimize financial risk;
- Ensure that SHEQ appointments are done as per regulations;
- Ensure that Invoicing is accurate and daily schedule is followed 100%.
PEOPLE MANAGEMENT
- Responsible for Staff Training and Development;
- Responsible for Succession Planning of the department;
- Managing of leave;
- Maintaining headcounts (as per agreed to schedule with Client)
- Manage PPE compliance.
- Responsible for adherence of SHEQ in the department.
- Conduct performance reviews, create and monitor development and improvement plans and compensation reviews in coordination with Distribution Centre Management.
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