Dispatch Manager - - Johannesburg

Job Overview

You should be able to multi-task in stressful conditions with little or no supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills. Dispatch Managers oversee the safe receipt, storage, retrieval and timely dispatch of goods. Ensuring that health and safety requirements are met.

Key Tasks and Responsibilities

Collect works orders at Sales Office – distribute to the correct department to execute order.
Make sure works orders are complete and ready for delivery on correct waiting period – Stock Orders – same day /next day – processed orders 4 working days – buy out and toughening no longer than 7 working days.
Maintain O.T.I.F always – On Time in Full deliveries.
Load and Check vehicles – no overloading, only invoiced glass and items must be on trucks.
Supervise the route and status of field units to prioritize their daily schedule.
Maintain and update call logs, call records and other important documentation.
Respond to any issues and follow up by coordinating with the appropriate departments, field units and customers.
Respond to queries related to products and deliveries.
Use radios, phone, and computer to direct crews /field units to lay out best routes.
Prioritize and organize calls according to urgency.
Keep Fleet Roadworthy.

Ensuring the health, safety, cleanliness and security of the work environment
Fuel consumption – Control and check slips with Total Reports.
Quality Control on products dispatched and received.

“hands-on” work
Ensuring that quality and delivery objectives are met
Check quality of products before dispatching and correct quantities thereof
Maximise loading capacity of deliveries in order to reduce costs
Maintain efficient and professional wrapping and packaging of product to avoid damages and compliment
Quality
General Health and Safety and House Keeping in Dispatch

Minimum Requirements