ESC Admin Assistant - Pretoria
Early Stage Collections is looking for a driven individual to join our team that meets the requirements to fulfil this role. Key Responsibilities: · Providing product information and handling financial queries · Answering inbound/outbound calls timeously · Handling all queries inline with processes · Administration function · Working on ALL in house systems Requirements: · Matric · Minimum 1 year call centre experience · Excellent communication skills · Ms office · Languages-Zulu, Sotho, Xhosa Speaking · Admin (minimum 2 years’ experience) · Telephone etiquette · Previous job experience (Call centre & Customer services) · Excellent attendance required and a proven track record of quality work and initiative · Self-motivated and pro active · Team player · Assertiveness and ability to adapt to change · Able to prioritise and work under pressure · Organised, positive and service orientated · Professional at all times · Attention to detail · Use listening skills to identify the problem · Receptive to client’s complaints and queries · Ability to solve queriesPlease may all applications along with a motivational letter be sent to - latania.ppioneergroup.co.za
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