Experienced Workshop Manager – Cape Town - Cape Town City Centre
Select Motor Recruitment
Duties: To manage and operate the Service Department To ensure that quality service at a reasonable cost is offered to customers while maintaining a profitable operation. Supervise and Manage department, Establish financial and operational objectives, and prepare monthly forecast, Control performance quality of departmental. (Daily operating control, efficiency and productivity control, warranty report, telephone survey) Establish job description and keep up to-date. Select and train key personnel. Evaluate performance of employees, based on job descriptions and departmental objectives, Outline training programs for the Service Department and coordinate dealership technical training, such as product knowledge courses for Sales Department. Handle difficult customer complaints. Determine the need for new tools and equipment and arrange the purchase of such materials, Suitable technical experience Requirements Good customer relations ability Ability to manage employees in the workshop Ability to plan and control all the activities in the service department Product knowledge Service Administrative skills Only candidates that meet the criteria will be shortlisted and contacted If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful Only candidates with Automotive Industry experience will be considered and contacted unless otherwise stipulated If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link: https://selectmotor.co.za/job-application/ For further information please feel free to contact Debbie at Select Motor Recruitment 011 615 7747 Applications should be submitted no later than Monday 18 March 2024
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