Export Channel Controller - Cape Town Region
My client who are a supply chain solutions specialist that offers customers leading cloud-based technological trade solutions are looking for an Export Channel Controller to join their team Experience • 5 years’ or more operational export experience in controlling clients. • Knowledgeable in all aspects regarding Customs clearance on Sea freight, Roadfreight and Warehousing Personal Attributes: • Well groomed • Knowledgeable in all aspects of Exportation • Enthusiastic, passionate, energetic • Good planning skills and organized in ones work priorities • Attention to detail • Good management skills • Willing to take full ownership of responsibilities • Able to deal with conflict • Open and honest in communication • Be able to confront people on issues • Thrives on change • Team-orientated • Proactive • Ability to work well under pressure • Patience, thorough and organised • Able to prioritise • Initiative to improve on efficiencies Responsibilities: • Take full ownership of communication with customers nominated to channel. • Manage all documentation, communication and status flow for nominated clients • Control all aspects of Exportation from the time first document is received from customerthrough to shipping of consignment and recover of charges. • Handle export operations from start to finish • Understanding & Processing Export Customs & Port documentation. General Cargo, Project Cargo & Wine documentation. • Must have a sound understanding of INCO Terms • Promote inter channel and inter departmental communication and cooperation • Ensure customer status updates • Control and optimise all systems • Handle all customer queries • Costing and Invoice quality checks (Paying expenses without consideration of recovery -resulting in write offs) • Manage position controls and file revenues • Report to Management on all channel performance issues • Cooperate with and ensure close communication with client service managers and directors relative to customer requirements and systems. Computer experience required: ? Cargowise experience essential not negotiable ? Microsoft Office: • Word • Excel • Microsoft Outlook • Internet
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