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Field Service Engineer - Upington

DAV

TalentCru Gives advice to customers over the phone regarding product specification, product portfolio, Service Partners, and standard service products (i.e., chargeable Services, warranty extensions, etc.)- Provides independent commissioning, maintenance, and repair of solar and battery inverters as well as medium voltage stations (TCS, MVPS, MVS) for large scale PV power plants.- Supports customers and/or installers remotely and on-site, so that issues relating to single and three phase inverters for large/medium scale PV power plants can be resolved.- Upload data to the FMS and analyses to determine cause of failure (Utility)- Commissioning, troubleshooting, repairs and data analysis for residential, industrial & commercial PV plants.- Handles spare parts for changing out the individual inverter components and organizes the related logistics.- Records all issues in Sales Force/Service documentation using multiple electronic reporting platforms and provides regular reporting to the Service Director and to the HQ Service division.- Final clarification and documentation of customer enquiries regarding missing, incomplete and/or open deliveries, returns, complaints and unannounced returns according to the general instructions with extended scope.- Manages HSE requirements for customer site visits/repairs/commissioning (risk assessments and method statements)- Reports health & safety issues detected during a site visit.- Informal training of our customers on-site technical personnel and Service employees- Assist with design and testing for modifications/retro fits on customer sites.- Carries out any reasonable request for any person in the management team.- Participates in an inventory check in line with the company's stock take protocol.- Manages stock between main HUB and vehicle stock Apply Now
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