Field Services Technician Pretoria - iSource-Comm - Pretoria

An ICT company based in Pretoria is seeking to appoint a Field Services Technician to join their dynamic team. The company provides leading Internet Connectivity options from Fibre-to-the-Home, Fibre-to-the-Business, Wireless, 4G, Fixed-LTE and 5G. They are looking for an energetic IT technician to assist clients around the Tshwane area. DUTIES AND RESPONSIBILITIES Attending to Help Desk tickets and closing them in a timely manner. Troubleshoot, test, repair and service personal computers, servers, notebooks and related technical equipment. Configuring routers, switches, Access Points, Printers, and other related network equipment. Provide onsite support and service of infrastructure at clients' premises. Provide Remote support via TeamViewer/AnyDesk. Serve new and existing customers by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems. Manage all on site installation, repair, maintenance and test tasks. Installing network cable (CAT6 points) when required. DESIRED EXPERIENCE & QUALIFICATION BASIC REQUIREMENTS Fluent in Afrikaans and English (Read, Speak and Write). Valid Code 08 Drivers license. Reliable Transport. Minimum 3 years' experience as IT technician. Ability to perform under pressure. Grade 12. TECHNICAL REQUIREMENTS Experience in the following is required: PC/laptop hardware components as well as troubleshooting them. Microsoft Operating Systems. Microsoft Office Applications (especially Microsoft 365). Install and Configure Microsoft Operating Systems (Windows 7, 10 and 11). Install and Configure Microsoft Office related software (Office Home & Business, Microsoft 365, etc). Configure basic cloud storage applications (Dropbox, Google Drive, OneDrive). Setup basic network configurations (router with DHCP, DNS, NTP, Port Forwarding). Basic troubleshooting of a network. Install and setup IP printer and related tasks. R10,000 - R15,000 Gross salary pm depending on number years experience and qualifications. Apply Now

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Field Services Technician Pretoria - Pretoria

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