Fitment Centre Manager (Glass & Auto Fitment Centres) - Ladysmith
NEW EMPLOYMENT AVAILABLE
Title: Fitment Centre Manager (Glass & Auto Fitment Centres)
Area: Ladysmith
Industry: Glass & Auto Fitment Centres
Ref No.: TRG 2080
Salary: Market related TGP R450 000 R650 000 PA (Neg on industry exp)
Start Date: Immediate / Negotiable
Equity Requirement : Open to all designated groups but preference will be given to previously disadvantaged groups.
An opportunity for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent employment based in Ladysmith.
- To lead, manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards and aligning business to the Company Strategy.
DUTIES & RESPONSIBILITIES:
- Ensure the achievement of company budgets by generating revenue, generating sales through establishing and maintaining a customer base, managing expenses, effective stock control, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth.
- Establish a culture of trust, effective communication, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI''''s) through effective leadership, performance management and KPI tracking.
- Manage excellent customer service by empowering all staff through training opportunities to ensure highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.
- Enforce and effectively manage compliance to standard business practises and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.
- Attend to and embrace new business-related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in a industry leading position.
EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:
- B Com Degree (Management) + Grade 12
- For a Medium Fitment Centre: Total of 2 - 5 years relevant functional experience, must have exposure to general management duties
- For a Large Fitment Centre: 2 7 years of total functional experience, must have been exposure to general management duties with a full management role within a Fitment Centre
- Computer literate: MS Office + SAP + DPS
- Company policies and procedures
- Business Acumen
- Extensive knowledge of the full range of Automotive Glass products
- Unendorsed drivers licence + Code 08
- Traceable and contactable references
- Clear criminal record
SKILLS:
- Budgeting skills
- Problem solving skills
- Customer relationship management
- Interpersonal skills
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APPLICATION INSTRUCTIONS
- We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
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