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FMT Pharmacist Assistant Interventionist - South Africa

AfroCentric Group

Reporting to the Formulary Management Team (FMT) Supervisor, the role incorporates the evaluation of chronic medicine applications in line with reimbursement guidelines, communication with healthcare professionals and participation in the “exceed the customer expectations” principles of the organisation. Experience Excellent drug knowledge and a minimum of 2 years experience as a pharmacist assistant Knowledge of managed care /retail pharmacy is an advantage Qualifications Pharmacy Assistant Qualification (Post Basic) Accountabilities Client service delivery and quality: Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management: Defined legal, statutory and regulatory compliance is maintained at the required standards Operational risk and governance structures, measures and frameworks are complied with and necessary action is taken to address issues, when necessary Financial Management: Contribute to cost savings within the department to assist with financial goals and targets Operating Model: Accurately assess medicine benefit forms and process according to clinical guidelines Assess pharmaceutical updates according to procedure and intervene where applicable Correctly maintain and update patient profiles Ensure treatment plans are technically accurate and communicated with patients and doctors Meet delivery objectives through working with other team members within and linked to the department / project Resolve operational performance variations and problems and escalate unresolved issues to higher levels Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation of Strategy: Keep up to date with operational changes implemented in response to important external influences Deliver in a manner that supports and meets operational quality standards and meets the defined departmental priorities Perform according to defined operational best practice and identify and implement opportunities for continuous delivery improvement Operational Leadership: Deliver personal performance within Human Capital frameworks and policies to ensure delivery to agreed standards and objectives Engage in development, coaching and mentoring Support transformation through valuing diversity Behave in alignment with the Afrocentric values Stakeholder Management: Ensure appropriate, active and informative relationships with customers and relevant stakeholders are successfully achieved Address customer or stakeholder complaints in alignment with the policies and procedures and ensuring customer / stakeholder buy-in Competency Requirements Knowledge: Knowledge and application of processes and procedures Application of clinical intervention principles Knowledge and application of relevant legislation Understanding and application of disease management Knowledge of scheme rules and contractual negotiations Skill: Communication Skills Computer Technology Skills Task Management Adobe Creative Suite Data modelling and evaluation Business Writing Skills Relevant systems knowledge and application Problem solving and decision making skills Numerical Ability Customer Focus Attention to Accuracy and Detail Market Related Apply Now
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