A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : Permanent
SECTOR : Sales
START DATE : Immediately
REQUIREMENTS:- 5 years experience in technical sales and laboratory work in Food Technology.
- National Diploma in Sales and Marketing
- Btech in Microbiology/ Chemistry/ Food Technology/ Biotechnology
- MS Office Suite proficiency
- Bilingual (English/ Afrikaans)
- Drivers licence
- Clear criminal record
- Sober habits
DUTIES:- Identify new business target markets
- Target new business based on monthly market segments
- Target new business based on industry changes, updates, and historical norms
- Quotations for new clients
- Assist clients with the completion of new client forms
- Assist new clients with finance information for procedures and policies
- Confirmation with new clients, sample loggers, and laboratory for POs before logging and lab releasing of results
- Resolve outstanding queries
- Follow up with all new clients regarding their first-time interactions
- Resolve any existing client queries if complaints are raised
- Resolve all queries and client complaints for new clients
- Monthly follow up meetings with all new clients
- Reports to be populated for new VIP clients and to be discussed with senior representatives in monthly external meetings
- Compile and maintain a database of leads
- Compile and maintain a market-segmented database of existing clients to communicate more effectively with clients
- Form and maintain relationships with vital role players through continuous contact and interaction
- Demonstrate ability to compile quotation and navigate the LIMS system
- Submit weekly reports
- Attend weekly feedback meetings to update on new client information
- Monthly reports to be compiled of monthly sales activities
- Understand issues in various departments and find suitable workable solutions
- Make recommendations of the various tests and services
- Assist clients telephonically and via email
- Be professional and courteous in all forms of communication
- Perform any other reasonable tasks as requested by management from time to time
HOURS:
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