Food Service Assistant - B&I - East London
Tsebo Group
About Us FEDICS is recruiting a Food Services Assistant to join their team. The primary purpose of a Food Service Assistant is to assist with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service always. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell. Duties & Responsibilities To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken. To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met. Assists in the preparation of meals, especially salads and desserts. Places entrees, salads, desserts and other food on the serving line. Keeps the serving line well-stocked and clean. May assist in training new employees. Stores and records food leftovers. Keeps canteen tables, kitchen and other areas clean and orderly. To ensure that customer expectations are met within the provisions of the contract. To ensure a high level of customer service within the area of responsibility. Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift. To carry out any reasonable request by management. To report and where possible take action when faced with customer and client complaints or compliments. To attend meetings and training courses as may be necessary. Performs related work as assigned. May be required to assist with any other duties that may be outside scope of responsibility Skills and Competencies Interpersonal Skills: Client/customer interface Trustworthy and Reliable Attention to details Motivated Passion about service with a smile Must enjoy practical and methodical work Be honest and reliable Have good hand-eye coordination Be able to work quickly and safely Have good personal hygiene Be free from skin allergies to foods and detergents Have good communication skills Must be able to work as part of a team Customer service orientated Qualifications Matric 1 -2-year experience in a similar role Culinary qualification would be advantageous
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