Jobs in Go!

FUNCTION Our client is looking for an enthusiastic and business-oriented person who is willing to coordinate and to administer the applications for Fairtrade Certification of companies in assigned countries in Africa and provide administrative support to the team. Internal and external customer service is a priority for this applicant. Attention to detail, willingness to learn and work in a team are essential assets in this position. The person will be part of a dynamic and multi-cultural team which is responsible for the certification of Fairtrade customers in Africa. CORE RESPONSIBILITIES Manage all new applications for certification from French-speaking producers and traders in AfricaSupport the certification staff in data management and communication tasks and other tasks as neededMaintain the company’s database for the regions and produce the necessary reports out of the databaseManage the practicalities of the officeCommunicate with customers and answer queries on the work of the companyLiaise with other applications and certification staff in the global company TASKS Prepare and send application packages and invoices to applicantsAccept and process all new applicationsCommunicate with applicants and staff to facilitate a smooth applications processCapture data on applicants and other clients in the company’s databaseUpdate data in the database and produce reports out of the databaseAssist with invoicing and follow-up on paymentsGeneral communication with third partiesAssist Analysts and the Regional Manager to keep Certification documents and filing systems including auditor information in orderManage distribution and filing of physical documentsManage relevant databases, ensure information is up to date and completeSupport the Certification team by updating information in the databases, according to relevant work instructionsContinuously improve procedures, formats and toolsAssist with office management and liaison with service providersManage the practicalities of the officeAssist the Analysts and the Regional Manager in liaison with subcontracted auditorsOther relevant tasks as requested by line manager REQUIRED QUALIFICATIONS Post-Matric Qualification or at least three years’ work experience in office management; administration; communications; secretarial services; data management; (or the equivalent)Fluent in English and French oral and writtenPermission to work in South AfricaExcellent interpersonal and organizational skills with the ability to prioritize work and assist more than one colleagueA pro-active, hard-workin https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85OTU5MTkzNj9zb3VyY2U9Z3VtdHJlZQ&jid1183433&xid99591936 Apply Now

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