Frond Desk Administrator - Central Johannesburg
Joanne Enslin and Associates
Position: Front Desk Administrator A well-established physiotherapy and pilates practice based in River Club, Sandton, is seeking a mature and friendly female to fill the position of Front Desk Administrator. Responsibilities include: – Greet and assist patients in a courteous, kind and friendly manner; – Handle incoming calls (landline and cell phone); – Manage business email and Whatsapp accounts; – Schedule / re-schedule appointments and capture patient information (run an efficient diary and appointment schedule for multiple therapists); – Confirmation and re-confirmation of appointments; – Ready patient files and patient schedules for the following day; – Manage patient flow effectively, timekeeping is imperative; – Inpatient billing; – Manage inventory (ordering of medical supplies, stationary and other office consumables) – Conduct course / lecture administration and the submission of CPD activities to the SA Physiotherapy Society; – Perform marketing activities for courses and the practice; – Ensure the reception area is clean, organized and welcoming at all times; – Social media management (including Facebook, Instagram and Linkedin) – Adhoc / PA duties when required. The applicant must possess the following traits and skills: – Extremely good time management skills; – Excellent communication skills; – Multi-tasking skills; – Attention to detail; – Strong administration skills; – Customer service orientation; – Take initiative and be a self-starter; – Capable of working unsupervised; – Previous experience (at least 10 years) in a receptionist or administrative role. – Previous experience in a medical practice (or similar) would be advantageous; – Computer literacy (including PowerPoint, Excel, Outlook and Word); – Marketing / sales experience would be advantageous; – Experience with MY Appointment would be advantageous (training will be provided); – Drivers license and car required. Hours: Monday to Friday from 08h00 until 17h00. Start Date: 03/06/2024 (the successful applicant will be required to come in earlier to ensure a smooth transition period) Please use the position title in the subject line. Should you not hear back within 5 working days, please consider your application unsuccessful . Job Type: Full-time, Permanent, Onsite. Application Question(s): Do you have your own vehicle? (Required) Do you have a minimum of 10 years administrative experience? (Required) Language: English (Required) Drivers License (Required) Application Deadline : 07/05/2024 Expected Start Date: 03/06/2024 The post Frond Desk Administrator appeared first on freerecruit.co.za .
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