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Front Office Administrator - Vaalwater

Candidate Requirements:

  • Grade 12
  • A qualification in Hospitality is advantageous
  • Should have a basic understanding of bookkeeping
  • Must have at least 3 years experience in a similar position
  • Should have a valid RSA ID
  • Must submit application with Police Clearance certificate
  • Proficient in Microsoft Office, especially with good Excel Skills
  • Must have good working knowledge of Hospitality PMS system (OPERA would be a bonus)
  • Must be friendly and professional
  • Should have excellent communication skills (Written and Verbal)
  • Must be able to confidently deal with accounts and all front office related duties

Front Office Duties:
  • To ensure that check-in procedures are strictly adhered to
  • To ensure that all guest charges are correctly entered
  • To ensure that credit control procedures are strictly adhered
  • To ensure that accounts are balanced daily
  • To manage PMS system settings & keep all databases up to
  • date, including rate management.
  • To ensure that enquiries, messages, etc. are dealt with
  • courteously and efficiently

Admin Duties:
  • Ensure daily revenue reports are updated accurately &
  • distributed.
  • Ensure daily EOD procedures as completed & processed,
  • ensuring all postings have been posted, & are accurate.
  • Reconciliation of daily credit card reports, processing &
  • reporting of any variances.
  • Allocation of bank transfers on the PMS system on a daily basis, & reconciliation to OPERA reporting.
  • Reconciling & processing
  • To ensure all purchases are approved & purchase orders
  • issued as required
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