Front Office Manager - Centurion - Centurion
HotelJobs.co.za
Large Hotel in Centurion is looking for an excellent Front Office Manager. The Front Office Manager will create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, good knowledge of F&B and Hotel services, creating results that contribute to the mission and overall success of the company. Responsibilities: Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department. Ensure the profitable level by ensuring highest occupancies with the highest possible room rate. Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups Ensure that all charges are correctly entered on the guest’s bill and always up to date. Carry out all duties as reasonably requested by Management. Requirements: At least 3 years’ experience as an Assistant or Front Office Manager in a large 4 / 5 Hotel Hospitality Management Qualification would be an added advantage. Intensive Knowledge of Opera Cloud Ability to remain positive and focused in a fast-paced environment. Great interpersonal skills Good Communication Skills
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