Front Office Team Leader - Midrand
HotelJobs.co.za
We are seeking a Front Office Team Leader for our Hotel in Midrand Main duties and responsibilities: Supervise staff to ensure courteous and efficient welcoming and departure procedures for guests Must be compliant and well versed in Health and Safety as well as Labour Legislation Supervise staff with regard to overall work performance and on the job conduct and conduct training needs analysis Maintain guest assistance and service at the reception area during shift times Schedule staff duty rosters and supervise the completion of daily administration in accordance with laid down procedure Oversee adherence to front office control, procedures and reporting requirements as well as the maintenance of data and records on the Front Office System Deal with front office statistical reports, receiving payments in acceptable forms, check guest folio accounts and calculate rates and discounts Ensure the periodic printing and recording of contingency reports Ensure a proper arrival/departure procedure is in place for all daily reservations Any special needs/requirements to be taken care of thus gaining loyalty and return business Minimum qualifications and experience: Grade 12 Previous experience in a similar position in the Hotel Industry
Apply Now
Facebook
WhatsappRelated Jobs
Junior Receptionist Administrator Midrand, Gauteng - South Africa
3 Point Gaming Ltd
...
Junior Receptionist/Administrator (YES Learnership) Market Related - South Africa
3 Point Gaming Ltd
...
Team Leader: Personal Lines Telesales - Centurion
iMasFinance Co-operative
...
Team Leader : Asset Recovery and Disposal - Centurion
iMasFinance Co-operative
...
Matron Bromhof - Bromhof
Wenz Recruitment
...